Refund policy

At Bayaanah, we truly value your trust in us. We put great care into every order, and our goal is for you to feel confident and comfortable shopping with us.

Returns

• If for any reason you’re not fully satisfied, you may request a return within 7 days of receiving your order.

• To ensure fairness for everyone, we kindly ask that the item be unused, unwashed, and in its original condition, with tags and packaging intact.

• Once we receive and review the returned item, we’ll take care of the rest.

Refunds

• When a return is approved, the full price of the product will be refunded.

• Please note that delivery charges are non-refundable, as they are paid to the courier service.

• Refunds are processed through the original payment method and usually take 5–7 business days to reflect after approval.

• Customers are responsible for any delivery charges incurred for exchanging products.

• No, Return/Exchange in Sales Item.

Defective or Damaged Items

• Your satisfaction matters to us. If you receive a defective or damaged product, we offer a 100% Money-Back Guarantee.

• Simply reach out to us within 48 hours of delivery with clear images or a short video, and we’ll guide you through the process.

• After verification, you may return the item and receive a full refund without any hassle.

• Bayaanah reserves the right to refuse returns that do not meet the above conditions.

A Small Note 🤍

We’re always here to help. If you have any concerns or questions about your order, please contact us through our official support channels before returning the item — our team will be happy to assist you with care and understanding.